Internet Explorer 8

  1. From the Tools menu, select Delete Browsing History.
  2. Next to Temporary Internet Files, click Delete files.
  3. Click Yes, and then click Close to exit.


If the options above are not available, try the steps below.


  1. From the Tools menu, select Internet Options.
  2. Under the General tab, locate Browser History and click Delete.
  3. Check the box for Temporary Internet Files.
  4. Click Delete, and then click OK to exit.


Internet Explorer 4.x through 6.x

  1. From the Tools menu, select Internet Options
  2. Click the General tab.
  3. In the Temporary Internet files section, click Delete Files.


If you still are having issues, repeat the steps above and restart your computer.

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